TERMS AND CONDITIONS

The above website is operated by Safehaven Enterprise Limited.

IMPORTANT! PLEASE READ CAREFULLY. THIS IS A CONTRACT. BY USING THIS WEBSITE, YOU ACCEPT ALL TERMS AND CONDITIONS OF THIS AGREEMENT.

If you disagree with any of the Terms that follow or do not agree to be bound by all such Terms, do not use this Website.

These Terms and Conditions apply to safefostering.co.uk which is brought to you by Safehaven Enterprise Limited. Your use of the Website (the ‘Website’) is subject to the following terms and conditions of use (the ‘Terms’). These Terms apply to all the Website operated by SafeHaven Enterprise Ltd, (unless a different term of use policy is provided on a particular site, in which case such different policy shall control). You agree to these Terms by accessing the Website and/or by accepting any information from the Website. We reserve the right in our sole discretion to modify, alter or otherwise change these Terms and you agree to be bound by such modifications, alterations or changes. We will post changes here, so check back periodically. Your continued use of the Website after the posting of any change in the Terms shall constitute your acceptance to be bound by any such changes. Please also review the Website’s Privacy Policy. If you do not accept these terms and conditions, you may not make any further use of the Website.

Primary Audience and Purpose of the Website:

This Website is a service provided to all those interested in health and social care. Certain aspects of the site may require you to register and provide information about yourself. You agree to:

• Provide true, accurate, current, and complete information about yourself as prompted by the relevant Registration Form.

Content:
This Website and all of the content they contain, or may in the future contain, such as:

• Articles
• Opinions
• Other text
• Directories
• Guides
• Photographs
• Illustrations, images, video and audio clips

Advertising copy, as well as the trademarks, logos, domain names, trade names, service marks and any and all copyrightable material (including source and object code) and/or any other form of intellectual property (collectively, the ‘Material’) are owned by or licensed to Safehaven Enterprise Ltd or other third parties and are Open Source unless specifically protected from unauthorised use, copying and dissemination by copyright, trademark, publicity and other laws and by international treaties or used to make financial profit.

Safefostering.co.uk grant to you a personal, revocable, non-exclusive, non-transferable right to access and use the Website and selected materials for non-commercial use only, in accordance with these Terms and if you maintain all copyright and other Intellectual Property Rights proprietary notices contained in the Material.

Unauthorised use, Copying, Reproduction, Modification, Publication, Republication, Uploading, Framing, Downloading, Posting, Transmitting, Distribution, Duplicating or any other Misuse of any of the Material is Strictly Prohibited.

You agree not to use the Material for any unlawful purposes and not to violate Safehaven Enterprise Ltd rights or the rights of others. When necessary Safehaven Enterprise Ltd will enforce its rights to the fullest extent of the law. Safefostering.co.uk may add, change, discontinue, remove, or suspend any of the Material at any time, without notice and without liability.

Posting Reviews/Ratings:

The Review Score for Safefostering.co.uk is based on user Reviews. There are maximum 5 stars available Rating where (5 stars is Very Good and 1 is Poor).  

• We only accept/publish Reviews that are submitted by individuals who have fostered for that particularly fostering organisation.  Reviews cannot be submitted anonymously and must comply with our Content Standards (eg do not contain allegations of negligence, abuse or criminal activity).
• Before publication, we check that all reviews comply with our Review Policy, and we show all reviews submitted to care providers so that they may submit a response to be published with the review.
• The Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Reviews.

If you have any feedback or require further information on our reviews, please email info@safefostering.co.uk.  

REVIEW POLICY:

General

Our website safefostering.co.uk allows users and third parties to post comments and ratings of fostering organisations and their personal experience of such reviews. We want potential foster carers to use these reviews to help make an informed decision when choosing the best fostering organisation.  Foster carers reviews is an integral part of safefostering.co.uk.  The Reviews provide foster carers with an opportunity to provide feedback and fostering organisations to use this feedback to make improvements.  

This site is not to be used for formal complaints or to make allegations of negligence, abuse, or criminal activity. Reviews cannot be submitted anonymously through safefostering.co.uk.  We will require the reviewer to register on our site providing their name and telephone/email.  We may share the review with the fostering organisation, so that we can that ensure the review is genuine. If you wish to make a complaint or have a serious allegation of negligence, abuse, or criminal activity, you should contact the fostering organisation, the relevant regulatory authority or the police.

The views, comments and opinions expressed in the Reviews submitted to our site do not represent our views and we accept no responsibility or liability for any such Reviews. All Reviews are left in accordance with our terms and conditions.

Safefostering.co.uk has a zero-tolerance policy towards any reviews violations. If we detect any attempts to manipulate fostering reviews, we will take immediate actions that include, but are not limited to:

• Attempts by an owner or agent of a fostering organisation to boost the reputation of an organisation by:
• Writing a review for their own organisation or for any organisation they own/manage or have a financial interest in.  This includes using services that sell reviews, websites, or social media groups
• Offers a third party a financial rewarded discount or other compensation in exchange for writing a review about their or competitor’s organisation
• Impersonating a competitor or foster carer
• Offering incentives or inducements (including discounts, free prize draws or any special treatment) to foster carers in exchange for reviews or to influence the content of a review
• Submitting reviews on behalf of a foster carer
• Pressurising foster carers to submit a positive review, remove a negative review or to make changes to a review
• Asking foster carers to remove their reviews in return for a discount or incentive
• Prohibiting or discouraging foster carers from posting negative or critical reviews of their experience
• Attempts to damage competitors by submitting a negative review
• An owner or agent of a fostering organisation writing a review on a direct competitor, even if the review describes a genuine experience.

Whilst investigating a potential fraudulent review, we may suspend the review and then we will decide whether to remove it permanently or reinstate it. If we discover a fraudulent review, as well as removing that review, we may also remove all reviews for that fostering organisation and any companies in the same group.

To help maintain the integrity of our website, we reserve the right to carry out a full audit of all reviews on a profile page if we are alerted to the possibility of fraudulent reviews or if we are suspicious about reviews (e.g., several reviews submitted with the same handwriting or all reviews have an excellent rating for all categories). When performing an audit, we may ask all or some of the following questions

1. Did you complete the review yourself?
2. Did you submit the review online yourself?
3. Did you choose all the ratings yourself?

Reviews:

Safefostering.co.uk encourages carers to review the fostering organisations they foster with to help potential foster carers make an informed decision.  

Reviews must:

• Be genuine not opinions or hearsay.
• Be relevant (about the care/service provided).
• Be of first-hand personal experiences.
• Be based on an experience of the provision of fostering organisation services. 
• Be a maximum of 1,500 characters (with spaces) in length, which is approximately 150 words.
• Be written in English and comply with acceptable standards of spelling and grammar.
• Be submitted in a reasonable time frame – the parents/individuals responsible for a child must have used the nursery within the last 12 months
• Be complete ie all Review fields must be completed
• Comply with the laws applicable in England and Wales and in any country from which it is posted

Reviews must not:

• Contain specific accusations of negligence, abuse, or criminal activity
• Be defamatory of any individual or organisation
• Be obscene, offensive, hateful, threatening, harassing or unlawful
• Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
• Contain abusive language
• Disclose the name, address, telephone, mobile or fax number, e-mail address or any other personal data in respect of any individual
• Contain references to other specific Reviews
• Stereotype sections of society
• Contain any reference to the Review Score of the organisation/business being reviewed
• Name any organisations/businesses other than the organisation/business that is being reviewed
• Infringe any copyright, database right or trademark of any other person
• Breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence
• Be in contempt of court or breach of a court order
• Be made in an attempt to blackmail any person
• Be made with a view to gain for the person submitting the content/comment or for another, or with the intent to cause loss to another, in exchange for offering to remove a ‘negative’ review or post a ‘positive’ review
• Impersonate any person, or misrepresent your identity or affiliation with any person
• Give the impression that the Review emanates from us if this is not the case
• Advocate, promote, incite any third party to commit, or assist any unlawful or criminal act
• Contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation, or instigation of acts of terrorism
• Contain any advertising or promote any services or web links to other sites

If a fostering organisation disagrees with the reviewer over the experience, we recommend that the care provider writes a reply to the review so that website users can see both perspectives once registered.

User Forums:
Forums, bulletin boards, chat rooms or other interactive areas that may be offered on the Website (‘User Forums’) are provided to give users a forum to express their opinions and share their ideas and information. Safefostering.co.uk does not monitor, endorse and is not responsible for the content of these messages or the views or opinions expressed by the users of the User Forums. Safefostering.co.uk reserve the right, but is not obligated, to delete, move or edit content, in whole or in part, submitted by you to the Website for any reason in Safefostering.co.uk sole discretion.

Restrictions on Use

You may use the Websites strictly for personal, non-commercial purposes only. It is forbidden to make any use of the Websites, which is intended to promote and/or generate any revenue for you, your business, and any third party or the business of any third party. You agree not to do any of the following while using the Websites, including any User Forum:

• Harass, stalk, or otherwise abuse another user.
• Transmit, post, send, upload, distribute, submit, or otherwise make available any content that is false, harmful, threatening, abusive, tortuous, defamatory, libellous, disparaging (including disparaging of Safefostering.co.uk, vulgar, obscene, pornographic or that promotes violence, racial hatred, terrorism, or illegal acts, or is otherwise objectionable (as determined by Safefostering.co.uk in its sole discretion).
• Transmit, post, send, upload, distribute, submit, or otherwise make available any content that is unlawful or infringes, violates, or misappropriates any patent, trademark, trade identity right, trade secret, publicity right, privacy right, copyright or any other intellectual property or any other rights of any third party.
• Transmit, post, send, upload, distribute, submit, or otherwise make available any viruses, Trojan horses or other harmful, disruptive, or destructive files or material that may interrupt, destroy, or limit the functionality of any computer software, hardware or telecommunications materials or equipment or the Websites or that interferes with any third party’s uninterrupted use and enjoyment of the Websites.
• Impersonate any person or entity, or otherwise disguise the origin of any content transmitted through the Website or to Safefostering.co.uk, including forging any TCP/IP packet header or any part of the header information in any transmission to the Websites for any reason.
• Transmit, post, send, upload, distribute, submit, or otherwise make available through the Websites any personal advertising, junk mail, spam, chain letters, pyramid schemes or offer for sale of any products or services, except in areas, if any, specifically designated for such purposes.
• Violate any applicable local, national, or international law, rule, or regulation.
  Collect, store and/or identify private or personal information of any user.

Disclaimer

This website and all material and intellectual property contained on it are distributed ‘as is’ ‘as available’ ‘with all faults’ and without warranties of any kind, either express or implied, including, without limitation, warranties of title or implied warranties of merchantability, non-infringement of title or implied warranties of merchantability, non-infringement or fitness for a particular purpose or those arising by statue or otherwise in law or from a course of dealing or usage of trade, including, without limitation and to the extent permitted by law, any implied warranties.

Safefostering.co.uk and its parents, affiliates, subsidiaries, licensors, and assigns make no representation or warranty whatsoever regarding the completeness, accuracy, currency or adequacy of any information, facts, views, opinions, statements, or recommendations contained on the Website and/or the Material. Reference to any product, process, publication, or service of any third party by trade name, domain name, trademark, service mark, logo, manufacturer or otherwise does not constitute or imply its endorsement or recommendation by Safefostering.co.uk and its parents, affiliates, subsidiaries, licensors, and assigns. Views and opinions of users of the Website do not necessarily state or reflect those of Safefostering.co.uk and its parents, affiliates, subsidiaries, licensors, and assigns. Users are responsible for seeking the advice of professionals, as appropriate, regarding the information, opinions, advice, or content available on the Website. The Internet may be subject to breaches of security.  Safefostering.co.uk and its parents, affiliates, subsidiaries, licensors, and assigns are not responsible for any resulting damage to any user’s computer from any such security breach, or from any virus, bugs, tampering, unauthorised intervention, fraud, error, omission, interruption, deletion, defect, delay in operation or transmission, computer line failure or any other technical or other malfunction. You should also be aware that email submissions over the Internet may not be secure, and you should consider this before emailing Safefostering.co.uk any information. Safefostering.co.uk and its parents, affiliates, subsidiaries, licensors, and assigns make no representation or warranty whatsoever regarding the suitability, functionality, availability, or operation of the Website. The Website may be temporarily unavailable due to maintenance or malfunction of computer equipment.

Exclusion of Liability

You agree that Safefostering.co.uk and its Parents, Affiliates, Subsidiaries, Lincensors and Assigns, and each of their respective employees, officers and directors (collectively, the ‘Released Parties’), are not liable to you for damages of any kind, whether based in Tort, Contract, Strict Liability or Otherwise, including without Limitation, Any Direct, Special, Indirect, Incidental, Consequential or Punitive Damages arising or resulting in any form, or in connection with this Website, the User Forums, the Material, or any Errors or Omissions in its technical operations or the material, even if we have been advised of the possibility of such damages, whether caused in whole or in part by Negligence, Acts of God, Telecommunications Failure, Theft or Destruction of, or Unauthorised Access to this Website or its related information or programmes.

Notwithstanding the above, nothing in these terms shall exclude or limit the liability of the released parties in respect of death or personal injury resulting from the negligence of any released party or for fraudulent misrepresentation.

Indemnity

By using this Website you agree to indemnify, defend and hold Safefostering.co.uk and its Parents, Affiliates, Subsidiaries, Licensors and Assignees and each of their respective employees, officers and directors harmless from and against any third party claims, alleged claims, demands, causes of action, judgements, damages, losses, liabilities and all costs and expenses of defence, including without limitation, reasonable legal fees, arising out of or relating to any breach by you or these terms or use of the Website by you under your Membership or via any hardware owned or controlled by you.  You will co-operate as fully and as reasonably required in Safefostering.co.uk defence of any claim.  Safefostering.co.uk reserves the right at its own expense to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, and you shall not in any event settle any such matter without the written consent of Safefostering.co.uk.

Linking Policy

You may link to the Website from another webpage only in accordance with the following rules: Links must be to the home page of the Website and in plain text, unless otherwise approved in writing by an authorized representative of Safefostering.co.uk. Such link (in the opinion of Safefostering.co.uk) must not actually or potentially damage, dilute or tarnish the goodwill associated with Safehaven Enterprise Ltd or any of its business names, brands, or intellectual property, or create the impression that your website and/or organisation is sponsored, endorsed by, affiliated and/or associated with Safefostering.co.uk.

You may not ‘frame’ the Website or alter the intellectual property or Material in any other way. You may not link to the Website from a site that is unlawful, abusive, indecent, or obscene, that promotes violence or illegal acts, that contains expressions of racism, that is libellous, defamatory, scandalous, or inflammatory or is otherwise deemed inappropriate, as determined by Safefostering.co.uk in its sole discretion. Safefostering.co.uk reserves the right, in its sole discretion, to terminate a link with any Website for any reason and at any time. Safefostering.co.uk is not responsible for the content or performance of any portion of the Internet including other World-Wide Website to which the Website may be linked or from which the Website may be accessed. Users are requested to inform Safefostering.co.uk of any errors or inappropriate material found on Website to which the Website are or may be linked

Promotions
The Website may contain competitions and/or promotions that are governed by a separate set of rules. It is your responsibility to read such rules to determine whether you want to and are eligible to participate, register and/or enter such competition or promotion. By entering any such competitions or promotions, you agree to comply with and abide by such rules and the decisions of any sponsor(s) identified therein, which shall be final and binding in all respects.

Information about you

Certain areas of the Website may require registration or may otherwise ask you to provide information to participate in certain features or to access certain content. The Website practices governing your personal information are disclosed in our Privacy Policy. The decision to provide this information is purely voluntary and optional; however, if you elect not to provide such information, you may not be able to access certain content or participate in certain features of the Website. When you provide information to the Website, you agree to provide only true, accurate, current, and complete information.

Registration

If you register with the Website, you agree to accept responsibility for all activities that occur under your account or password, if any, and agree you will not sell, transfer, or assign your membership or any membership rights. You are responsible for maintaining the confidentiality of your password, if any, and for restricting access to your computer so that others may not access the password protected portion of the Website using your name in whole or in part. Safefostering.co.uk reserves the right to terminate membership and/or deny access to the Website to any person in its sole discretion for any reason or no reason at all.

Location

Safehaven Enterprise Ltd operates these Website in the United Kingdom. Information contained on the Website may not be appropriate or available for use in other locations, and access to the Website from territories where the content of the Website may be illegal is prohibited. If you access this Website from other locations, you do so on your own initiative and you are solely responsible for compliance with applicable local laws. These Terms shall be construed and enforced in accordance with the laws of the UK. You hereby consent and submit to the exclusive jurisdiction and venue of the courts located in the UK for any cause of action relating to or arising under these Terms or the Website.

Violations and Additional Policies

Safehaven Enterprise Ltd will determine your compliance with these Terms in its sole discretion and its decision shall be final and binding. Any violation of these Terms may result in restrictions on your access to all or part of the Website and may be referred to law enforcement authorities. No waiver of any of these Terms shall be of any force or effect unless made in writing and signed by a duly authorised officer of Safefostering.co.uk.

Safehaven Enterprise Ltd reserves the right to modify or discontinue the Website, or any portion thereof (including User Forums) without notice to you or any third party.
Upon termination of your membership or access to the Website, or upon demand by Safefostering.co.uk, you must destroy all materials obtained from the Website and all related documentation and all copies and installations thereof.

You are reminded that Safehaven Enterprise Ltd will aggressively enforce its rights to the fullest extent of the law. If any provisions of these Terms are found to be invalid by any court having competent jurisdiction, the invalidity of such provision will not affect the validity of the remaining provisions of these Terms, which will remain in full force and effect. The section titles in these Terms are for your convenience only and do not have any legal or contractual effect

Contact Us

If you have any questions, comments or concerns about our website or these Terms of Use, you may contact us at info@safefostering.co.uk.

Accessibility

During the design and construction of our website every effort has been made to conform to current guidelines and best practice. We have consulted a wide range of sources to ensure that we maintain a high level of accessibility throughout our web community. We have re-developed some of our classic online resources to ensure that these also conform to current guidelines. However, there may be instances where you will find a mistake or an omission. Please accept our apologies in advance! We would also be grateful if you could take the time to give us any feedback about the accessibility of our site. We hope you find our website enjoyable, interesting, and accessible.

Website standards and accessibility

This site is built to comply with current web standards best practise using XHTML 1.0 Strict and CSS 2.1.

Altering the size of text and images

If you are having trouble viewing the text or images, on this site you may want to increase the font size to a magnification that best suits your needs. To do this please refer to the ‘View’ menu on your browser (or ‘Page’ in some versions of Internet Explorer) and look for the text/font zoom options.  Most browsers also allow resizing of text and images using keyboard by holding down the ‘CTRL’ or ‘Command’ key while pressing ‘+’ or ‘-‘ keys.

Problems using the site

If you are experiencing any technical issues, or problems with the accessibility of the site, or any other enquiries, please contact info@safefostering.co.uk

COPYRIGHT

All rights reserved by Safehaven Enterprise Ltd.